By 

Gene Gellman (Fayetteville, PA United States) –

  

I originally ordered this coffee maker from another retailer in August. Waited and waited. Finally cancelled when Amazon had it available. First pot of coffee was made without pressing bold button. Coffee was weak and temperature was cooler than I expected. By second cup, I would describe the temperature as warm but certainly not hot. Also, I typically make 4 cups of coffee for myself. This coffee maker has a button labeled 1-4 cups which you are supposed to press to make less than 4 cups. I thought perhaps it would raise the water temperature for smaller quantities. It doesn’t appear to do anything. I contacted KitchenAid who stated that the brew water temperature should be 200 degrees and that the bold button only changes the way hot water is delivered (small spurts, longer wait time). They also stated that the 1-4 cup button would allow you to make a maximum of 4 cups of coffee even if the reservoir is full. I used a very accurate electronic thermometer to measure the water temperature at the basket which was 172 degrees which is a far cry from 200 degrees. Coffee temperature in the thermal carafe was 165 degrees after 20 minutes. Contacted KitchenAid who said it was defective but because it was “so new” they didn’t have any replacements. Contacted Amazon who agreed to replace machine at no charge and did so in record time. Second machine functioned exactly the same as first although water temperature at the basket was 2 degrees hotter. Returned 2nd maker. For $100 kitchenAid could and should do much much better. Save your money. I eventually bought a Mr Coffee BVMC-SJX33GT with optional thermal carafe. 1/2 the price and twice the function. You can use either thermal carafe or glass and coffee maker automatically adjusts by turning hot plate on (glass) or off (Thermal). Water temperature measures at 189 degrees at basket and thermal carafe keeps coffee warm longer.

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My husband bought this coffee maker because it was KitchenAid. If KitchenAid wants to keep their good name they need to take this machine off the market. The coffee that actually makes it INTO your cup and not dripped all over the counter is not even hot. We have to put our JUST BREWED cup of coffee directly from the drippy carafe into the microwave to get it hot! And like others have said you have to turn the carafe practically upside down to get the last half of the pot of coffee out. And we’re not sure what they are calling a “cup.” We don’t seem to get as many “cups of coffee” as it says it’s making. Truly disappointing product for the high price.

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By 

J. Clutter “Creative Clutter” (Corpus Christi, TX USA) –

  

This KitchenAid Coffee Maker has replaced a Krups model that we used for years and were quite pleased with other than a couple of issues. Of course, first priotity with us is, does it make a good cup of coffee? — the answer is “yes”! Ease of use and cleaning are next on our list of requirements and this KitchenAid model exceeds our expectations in every way.
Typically for KitchenAid, this coffee maker is well-made and also is very attractive on my counter top with the KitchenAid coffee grinder next to it!

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